SHIPPING POLICY

At Zaptroshop, we are committed to delivering your tech essentials quickly, safely, and reliably. Please read our shipping policy below for complete details on how your order will be processed and delivered.


📍 Shipping Locations

We currently ship to:

  • Domestic: All major cities and states within [insert country, e.g., Nigeria or United States]

  • International: Selected countries worldwide (check availability at checkout)


🕒 Processing Time

  • Orders are typically processed within 1–2 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email once your order is shipped, along with tracking information.


📦 Delivery Time Estimates

Location Estimated Delivery Time
Local (Domestic) 2 – 5 business days
International 7 – 15 business days

Delivery times may vary slightly due to customs, location, or peak shopping seasons.


💰 Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight.

  • Free Shipping: Available on domestic orders over ₦[insert amount] or $[insert amount]

  • Standard Shipping: Displayed during checkout

  • Express Delivery: Optional at an additional cost (where available)


🚚 Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track your order directly through the “Track My Order” page on our website.


❗ Delivery Issues or Delays

If your order is delayed or hasn’t arrived within the estimated timeframe, please contact our support team at support@zaptroshop.com. We’re happy to assist you.


📦 Lost or Damaged Packages

We take great care in packaging your items. However, if your item arrives damaged or goes missing, please notify us within 48 hours of delivery. We'll investigate and offer a resolution whether it's a replacement, refund, or reshipment.


✈️ Customs & Duties (For International Orders)

International orders may be subject to customs duties or import taxes depending on your country. Zaptroshop is not responsible for these fees, and they must be paid by the recipient